A business continuity plan is a set of procedures for maintaining business functions or quickly getting them back up and running in the event of some sort of major disruption — a natural disaster, loss of power, cyberattack or a pandemic. “All businesses should have a business continuity plan because every one of them could be affected by disruptions,” says Carly Devlin, managing director, Clark Schaefer Consulting. “Without a business continuity plan, it could take longer than necessary to recover or the business might not recover at all. The pandemic has been a test for all businesses, and already there are organizations that are likely not able to come back when this ends.” Smart Business spoke with Devlin about business continuity plans, what they should include and how to ensure they’re helpful when a disaster strikes.

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